This positon is responsible for the direct interactions and communications with customers in a courteous, efficient, friendly and professional manner. Handle customer complaints; provide appropriate solutions and alternatives within the time limits. Requires following-up to ensure resolution. Keeps and files records of customer interactions. Follow communication procedures, guidelines and policies. Go beyond the extra mile to engage and communicate with external customers.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.