The Customer Resolution Agent (CRA) is responsible for the efficiency in the overall cargo management warehouse processes to minimize operational hindrances for both import and export cargo. They work interdepartmental to act as the liaison between Ground Operations, the warehouse, Sales and Customer Service. The CRA works on ground in warehouse to manage cargo backlog, warehouse on-hand inventory, track and tracing, and acts as a cargo acceptance facilitator.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
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