The Duty Pilot serves as a liaison between Flight Crew, Express Operations Center (EOC) / Global Control Center (GCC), and Flight Operations Management to resolve, or effectively address, immediate operational issues. This role ensures that all parties involved in a particular operational issue/problem have the necessary information to collectively make the optimal decision. The Duty Pilot is a knowledgeable and resourceful individual that is readily available to support a positive working relationship between all parties in the GCC/EOC and those individuals in the field or working remotely.

• Acts as designated EOC/GCC representative of the Senior Vice President – Flight Operations, to delegate, and advise, on matters that arise.
• Quickly obtains information and familiar with the SOP and FOM. Although Duty Pilots are not expected to have expert level knowledge of all aspects of Flight Ops and the GCC/EOC, they are expected to know where to find the information, or who can be contacted for the required information.
• Serves as a resource to the line pilot to help resolve real-time operational issues, and mitigate the occurrence of operational disruptions.
• Documents events, spots trends, and recommends solutions to recurring problems to streamline Flight Operations departmental processes.
• Acts as an extension to the Chief Pilots and Directors of Operations for day to day matters and crew inquiries by fielding questions and concerns not involving operational control decisions
• Provides pilot input and perspective as a liaison to the GCC/EOC, supports departmental managers and Flight Operations management to clarify and determine appropriate actions for successful resolution of operational problems.
• Responsible for identification of Safety Management Systems (SMS) triggers, completing initial steps under risk management, and identifying operational hazards to ensure Flight Operations is promoting operational excellence, preventing incidents/accidents, and appropriately managing risk.
• In accordance with Chief Pilots’ and Directors of Operations’ input, maintains and updates Standard Operating Procedures applied to the position.
• Adheres to the Atlas Flight Operations Manual and Duty Pilot Standard Operations Procedures (SOP) to ensure compliance and consistency while performing job responsibilities.
• Coordinates input from Chief Pilots, Fleet Captains, and Fleet Technical Pilots to support crewmembers, troubleshoot issues, and resolve maintenance concerns to ensure safe and timely operations.
• Supports activities to resolve operational issues as they develop in real time to avoid, or minimize, any interruptions to the operations.
• Works in person, or via conference call, with GCC/EOC Core Team members for safe, efficient airline
• Liaison between Aircraft Maintenance and Flight Operations to maximize aircraft reliability and provide perspective on maintenance issues as they occur in real time.
• Assists Security Dept, and System Chief Pilot (SCP), as assigned, to ensure compliance and resolution of security
• Gathers data and initiates follow-up on crew delays in excess of 15 minutes. Or, as required, conducts delay trend analysis, and provides follow-up as requested by the Chief Pilot.
• Prepare reports and trend analysis for Flight Operations to aid in improving system
• Monitors delays, weather events, dispatch problems, mechanical and crew issues, to proactively respond to, and minimize, delays or safety risks.
• Attends and supports operational recap at 0900 and 1500 Ops Meeting by providing feedback or sharing crew perspective on developing situations.
• Manages and supports projects, and implements programs, assigned by the
• Escalates crew issues to the respective Chief Pilot for
• Coordinates and provides input on Safety issues as they arise at the airport, on location, or while in flight.  

• Bachelor’s degree
• Presently, or previously, flight qualified (knowledge and experience of Boeing aircraft preferred)
• Minimum of 10 years commercial airline experience.
• Sound knowledge of Aircraft Systems and Aircraft Performance principles and applications.
• The ability to develop good working relationships with contacts inside and outside of the GCC/EOC.
• Experience, and understanding in, Atlas Air Collective Bargaining Agreement.
• Problem Solving and Decisions Making skills are essential in this role.
• Previous experience in an Operations management capacity with a Part 135 or 121 airline preferred.

Pay Rate: $106.25/hour

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster