We are seeking a forward-thinking Strategic QA Partner to lead and evolve our Quality Assurance practice into a proactive, business-aligned capability. This role goes beyond traditional QA management—it's about driving quality as a strategic enabler of business outcomes. The ideal candidate is a self-directed, results-oriented leader who thrives in a collaborative environment and can influence across teams to embed quality throughout the software development lifecycle.

This individual will co-own the advancement of the QA program alongside the Application Delivery Chapter Lead, championing innovation in testing practices, optimizing resource utilization (onshore/offshore), and aligning QA efforts with enterprise technology and business strategies.

• Strategic Quality Leadership

  • Act as a strategic quality partner to product managers and engineering leads, embedding QA practices throughout the product lifecycle—from ideation to release and iteration.
  • Influence product roadmaps by providing quality insights, risk assessments, and recommendations that support scalable, reliable, and user-centric solutions.
  • Champion a culture of quality across product teams, advocating for testability, automation, and continuous improvement.

   

  Product-Centric QA Enablement

  • Collaborate with product teams to define quality goals, acceptance criteria, and test strategies aligned with customer expectations and business outcomes.
  • Lead the development and execution of test plans that support iterative delivery, including exploratory testing, regression testing, and automation.
  • Ensure QA coverage across feature development, integrations, and platform enhancements, adapting to evolving product priorities.

   

  Operational Excellence in Agile Environments

  • Manage QA operations across multiple product squads, ensuring consistent standards in test management, defect tracking, and release validation.
  • Optimize resource allocation across onshore and offshore QA teams to support agile delivery cycles and product release cadences.
  • Own QA tooling strategy and ensure seamless integration with CI/CD pipelines and product development workflows.

   

  Talent Development & Vendor Strategy

  • Mentor QA engineers embedded in product teams, fostering technical growth and strategic thinking.
  • Lead onboarding and performance management of external QA partners, ensuring alignment with product team goals and delivery timelines.
  • Evaluate and manage QA vendors and tools to support evolving product needs and scalability.

   

  Data-Driven Quality Insights

  • Define and deliver product-level quality metrics and dashboards that provide visibility into release readiness, defect trends, and customer impact.
  Present actionable insights to product leadership, enabling informed decisions on prioritization, risk mitigation, and technical debt

• 7+ years’ hands-on experience including quality assurance core concepts, test environment management, automated testing, manual testing, manual methods and version control
• Minimum of 3 years’ experience each with waterfall and Agile development methodologies
• Ability to influence others, build consensus and negotiate
• Ability to isolate issues and clearly formulate recommendations verbally and in writing
• Solid presentation skills, written and verbal. Comfortable communicating with all organization levels
• Strong critical thinking, data analysis skills and prioritization skills
• Knowledge of SQL and ETL query construction and common data warehouse principles
• Familiar with C++/ C#, VB and .NET programming
• Knowledge of a range of test management tools. Azure Devops, CA Agile Central (Rally), and SmartBear QAComplete and TestComplete a plus.
• Performance testing and hardware test experience a plus
• Highly proficient with Microsoft Office applications – MS Project, Excel and Word
• BA/BS degree in Computer Science or related field

Salary Range: $91,000 -122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

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